Contact Information

Need help with an order, product or general enquiry?

Our SHLS team is here to help.

Customer Support

For questions regarding:

• Orders

• Shipping and delivery

• Returns and refunds

• Product information

• Sizing and product selection

• General enquiries

Please contact us by email or through the contact form on our website.

Email: Simon.zh.shi@gmail.com

Contact Form: Available through the Contact page on our website.

Response Time

We aim to respond to customer enquiries within 1–2 business days.

Response times may be slightly longer during weekends, Australian public holidays, product launches or promotional periods.

Order Enquiries

If your enquiry relates to an existing order, please include your order number and the email address used to place the order.

This will help us assist you more efficiently.

Business Information

Business Name: Simon healthy lifestyle
Trading Name: SHLS
Location: Queensland, Australia

Additional business information can be provided where required by applicable law.

Social Media

Follow SHLS on our official social media channels for product releases, training content and brand updates.

Instagram: SHLS.2026

SHLS

Stay Healthy · Live Strong
Built for Movement